West Bend Auto Repair

So I have a problem and I don’t know where to go. I have a 2012 Ford Focus sel and I have gotten reports from the previous owner that there is a problem with the cat. I have been doing my research and I have realized that there are a lot of things causing problems with the cat. Do you guys specialize in fixing catalytic converters or replacing them? Also, side note. I have never been to this place. I have read good reviews and heard good reviews on the prices, but I have been reading the reviews and let me tell you John will come for you if you give him a bad review. People do have rights to their opinions but I’m telling you if you word your one star review wrong John will flex on you hard. I can tell he is very passionate in his work and is very civil and direct. I can get behind that. If you treat me with respect, I will treat you with respect kind of deal. That’s something I can get behind before going full Karen. He try’s to be understanding of all customers and transactions. I can tell he is patients with everybody he works with, customers and employees. That’s someone I can get behind. Good job John.

Great service and they explain, patiently, all my questions about the maintenance of my vehicles.

I have taken all of my vehicles here when they needed repair. They have bent over backwards to assist. When my wife's transmission went out, they left no stone unturned to find a transmission for her vehicle. They provide great service at a fair price.

Pretty efficient guys, and take the time to listen to you as well as explaining problems associated with your repairs

This place is still the best bargain in west bend. John will work with you. Like everything, prices go up. My Bad John. Quality work, and compared to the dealer, it is half price. I recommend this place.

I feel obligated to rewrite my review. This place is still the best bargain in west bend. John will work with you. Like everything, prices go up. My Bad John. Quality work, and compared to the dealer, it is half price. I recommend this place.

About the middle of January 2022, when I was down from the Upper Peninsula of Michigan and facing an extended stay due to a family health emergency, my 2006 Vibe developed significant exhaust system grumbling, and made such a racket of noise that I could hardly hear my own thoughts while driving. Other drivers were staring at me on the road! I took my car to a well known shop that is near my folks home and was told I'd need a new catalytic converter and related work for about $750. My son, who is a mechanic in a well regarded shop in the U.P. talked with their mechanic on the phone about it. I decided to stop in at Half Price Auto Repair as I'd considered stopping there for something else a year or so back and had remembered looking them up, but had ended up driving home and having my son do the repair. So glad that I thought of going there this time! They were not only extremely accommodating, taking my car in to inspect and diagnose it within a very short time, but they also said that I didn't need a new catalytic converter! They stated that they were able to realign a pipe, do some tightening and fastening of loose parts, and I was good to go. Their service and professionalism was exemplary. And their charge was incredibly affordable. I am now grateful to know that I have someone to go to for auto repairs in West Bend WI who, like my son and the boss he works for in Houghton MI, are passionate about having integrity, providing quality service, keep folks safe on the roads, and are just plain caring about others. Thank you so very much. Christine

Half Price Auto is always fast, reliable, and affordable. After years of trying different shops, this is the only one I'll go to. They're always friendly, and they don't try to fear monger you with "such and such is wrong, you should fix it." They have a very pleasant heated waiting area with plenty of entertainment to pass the time. Best $20 oil change I'll ever get. Plus, it's local!